Privacy Policy

The Privacy policy only concerns Atelier Aliénor customers and users of our website

Why do we need your personal information?
All your account information is only used in the context of your customer relationship with
We need your personal information for the following purposes:
– To create your personal account at (e.g. your name and email address)
– To process your orders (e.g. your name, postal address, email address and bank details)
– To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, email address)
– To enable us to answer your queries and to inform you of new or changed products (e.g. your email address)
– To improve our customer service and help us to better respond to your individual needs (e.g. name, buying habits)
– To be able to send you our catalogues (e.g. your name and your email address)
– To be able to send you marketing offers (e.g. your name and your email address)
– To be able to send you our newsletter only if you subscribe (e.g. your name, your email address and your postal address). You can unsubscribe the newsletter at any time.

We will only keep your data for as long as necessary to carry out our services to you.

Our site may use cookies to improve our services. A cookie is a file on your computer that allows you to save time on the Atelier Aliénor’s website by storing your e-mail address. This means you do not have to log in each time you visit. You can delete the cookies by disabling their use in your browser settings. There are also third-party cookies on our websites which we use to collect statistics in analysis Tools.

Do we disclose any information to third parties?
Your personal information will not be transferred, exchanged, given or sold to third parties for any reason whatsoever, without your consent, other than for the purpose of delivering the purchased product or service requested.
This does not include trusted third parties who assist us in conducting our business, operating our website or servicing you, as long as those parties agree to keep this information as confidential as possible.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

How do you protect your personal data?
Please note that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk.
That said, we implement security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All information sent between you and Atelier Alienor, including credit card data, is transmitted via Secure Socket Layer (SSL) technology and then encrypted only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Finally, we do not store your bank details. Transactions are processed by Stripe and PayPal.

Your consent
By using our site, you consent to our web site privacy policy.

Changes in our privacy policy
Any changes in our privacy policy will be posted on this page.

Google Analytics Addendum

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it:

Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview.