You are hesitating to place an order because you have doubt about sizing? No worries, we are here for you with a lot of solutions 🙂
But let me tell you something first that will reassure you: at Atelier Aliénor, we only have 6% of returns due to sizing.
Why? Because we take the time to assist all of our customers.
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“The quality of customer service within this company is unparalleled.”
Rayne
“Laurie was extra attentive in taking the time to measure the shoes for me so they were a perfect fit.”
Karla
“They are very comfortable. It’s effortlessly chic! Laurie also has been wonderful in communicating with each purchase. I will continue to support her work!”
Elisa
THE TOOLS TO DEFINE YOUR SIZE
1/ THE PEDIMETER:
If you’d like to know your French size, please print at 100% scale our pedimeter:
If you cannot print the pedimeter, you can measure your feet and define your size thanks to this table:
Choose the size defined by the pedimeter or the table. In between sizes or in case of wide feet, please size up.
3/ THE SURVEY (AND OUR RECOMMENDATION):
If you still have doubt about your size, please take two minutes of your precious time to answer this survey. We’ll get back to you very soon with a size recommendations.
All of our shoes will and should have a firm fit and feel snug as a sock at first (as long as they are not uncomfortable and pressing too hard). The leather is a natural material that will give and perfectly conforms to your feet within a few wears.
Specific sizing recommendation:
For the crossover sandals: you need to wear them a couple of times so that the front of the espadrilles opens up and your feet are not pushed back anymore. You can also point your toes towards the ground just like a ballerina to make the leather stretch even more.
If they are really too tight, please send us back your items in unused and new conditions within 14 days after your purchase. To know everything about our easy return policy, click here!
Since all of our espadrilles ship from France, we recommend you do not hesitate to contact us before (or after) placing an order. We’re here to help 🙂
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